This privacy policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may update this policy from time to time, so please check this page occasionally to ensure you’re happy with any changes. Questions regarding this Policy and our privacy practices can be sent by email to info@kingsberry.be or alternatively, you can call 03 294 64 56.

Who are we?
We are Kingsberry, a no-nonsense digital marketing agency. We stand for hassle-free marketing and communication with results. We also offer various marketing training courses aimed at businesses that want to grow digitally.

How do we collect information from you?
We obtain information about you when you use our website, for example when: you visit our homepage, contact us about products and services, subscribe to our newsletter, or occasionally from third parties you have authorised to share such information.

16 or under?
We are committed to protecting the privacy of children aged 16 or under. If you are 16 or under, please get your parent/guardian’s permission beforehand and ask them to help you when you provide us with personal information.

What information do we collect about you?
The personal information we collect may include your name, address, email address, IP address, and information regarding what web pages are accessed and when.

How is your information used?
We may use your information to:
– process orders you have submitted
– carry out our obligations arising from any contracts entered into by you and us
– deal with entries into a competition
– seek your views or comments on the services we provide
– notify you of changes to our services
– send you communications you have requested and that may be of interest to you.
These may include information about campaigns, job roles, promotions of our affiliated companies’ goods and services;
– process a grant or job application;
– for administrative and business purposes;
– to improve our business and website;
– for advertising and analytics;
– in connection with our legal rights and obligations;
– for specific additional purposes only with your explicit consent.

We regularly review our retention periods for personal information. We are legally required to hold some types of information to fulfil our legal obligations. We will hold your personal information on our systems for as long as necessary for the relevant activity, or as long as set out in any relevant contract you hold with us.

Who has access to your information?
We will not sell or rent your information to third parties.
Third-party service providers working on our behalf: We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example, to send you mailings). However, when we use third-party service providers, we only disclose the personal information necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes, or to retain it longer than necessary.

You can be assured that we will not release your information to third parties for their own direct marketing purposes unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the prevention of fraud or other crime.

Third-party product providers we work in association with: We work closely with various third-party product providers to bring you a range of quality and reliable products and services designed to meet your needs.

When you inquire about or purchase one or more of these products, the relevant third-party provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller and we therefore advise you to read their Privacy Policy. These third-party providers will share your information with us and we will use it in accordance with this Privacy Policy.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets or as part of a business restructuring or reorganisation, or if we are under a duty to disclose or share your personal data to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps to ensure your privacy rights continue to be protected.

Your choices
You have a choice about whether or not you wish to receive information from us. If you want to receive information about exciting offers from us, you can indicate your preferences by ticking the relevant boxes on the form we use to collect your information.
We will not contact you for marketing purposes by email, post, phone or text unless you have given your prior explicit consent. You can change your marketing preferences at any time by contacting us by email at info@kingsberry.be or by telephone at 03 294 64 56.

Your rights regarding your personal data
You have the right to:
– access your personal data and know how it’s being used
– correct your personal data
– have your personal data erased
– restrict the use of your personal data
– object to the use of your personal data
– file a complaint with a supervisory authority
– withdraw your consent for the use of your personal data
– request data portability of the personal data you’ve shared with us

How to access and update your information
The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change your email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@kingsberry.be

Security measures to protect against loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure it is treated securely. When you are on a secure page, a lock icon will appear in web browsers such as Microsoft Internet Explorer, Safari, Google Chrome, etc.
Non-sensitive details (your email address, etc.) are normally transmitted over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with relevant information. We may use additional information about you from external sources, when lawfully available, to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’
Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to disable cookies on your computer, see our full cookie policy. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit.
We are not responsible for the privacy policies and practices of other sites, even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we are not responsible for the privacy policies and practices of the owners and operators of that third-party site.

Transferring your information outside the EU
As part of the services offered to you through this website, the information you provide to us may be transferred to countries outside the European Union (“EU”). This may happen if any of our servers are located in a country outside of the EU. These countries may not have the same data protection laws as the EU.
By submitting your personal data, you’re agreeing to this transfer, storing, or processing.
If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken so that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Website recording
Our website may also use recording services that track mouse clicks, mouse movements, page scrolling, and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected in this way is for internal use only. The information collected is used to improve the usability of our website and is stored and used for aggregate and statistical reporting.

This policy was last updated in May 2021.